Privacy Policy

Information We Collect

When you browse our website, place an order or subscribe to our newsletter, we may collect the following information:

• Name, email address and phone number you provide at checkout or via our contact forms.
• Delivery address for order fulfilment.
• Browsing data such as pages visited, device type and IP address, collected through cookies and analytics tools.

How We Use Your Information

• To process and deliver your orders.
• To send order confirmations, shipping updates and care instructions for your plants.
• To send our newsletter — only if you have opted in. You can unsubscribe at any time.
• To improve our website, services and product selection based on aggregate usage patterns.

Data Sharing

We do not sell your personal information. We share data only with trusted service providers who help us operate — such as our delivery partners and payment processor — and only to the extent necessary to fulfil your order.

Cookies

We use essential cookies to keep the site functioning and analytics cookies to understand how visitors interact with our pages. You can disable non-essential cookies in your browser settings at any time.

Data Security

We use industry-standard encryption and secure hosting to protect your information. Payment details are handled entirely by our PCI-compliant payment processor and are never stored on our servers.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing us at edenblossomgarden@gmail.com.

Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or a notice on our website.

Contact

Questions about your privacy? Reach us at edenblossomgarden@gmail.com or visit our shop at 124 Manyani East Road, Lavington.